helpdesk-mcp-server

Item: helpdesk-mcp-server
Rating: 41
Author: M8ven

An AI IT support agent that enables natural language interaction with IT helpdesk operations, including knowledge base search, ticket querying, password reset, and escalation, powered by LangGraph and MCP.

→ xiaohe9/helpdesk-mcp-server · listed on glama

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// key findings

✅

No credential exfiltration, no sensitive file access, no obfuscation

Static analysis found nothing flowing your secrets to unexpected places.

// full audit trail

The full breakdown of what we checked, the deductions that landed, the network hosts, the dependency advisories, and concrete fix guidance is available to verified publishers.

// improvement guidance — verified publishers only

We have 2 concrete improvements we can share with the publisher of this MCP. Each comes with specific guidance to raise the trust score.

// embed badge in your README

[![M8ven Score](https://m8ven.ai/badge/mcp/xiaohe9-helpdesk-mcp-server-1sb2pz)](https://m8ven.ai/mcp/xiaohe9-helpdesk-mcp-server-1sb2pz)

commit: 96a88642001a034fb7ccbdde8d58886211ef0e27

code hash: be996c48eb94b3e78cde6595664361af8c05b3b91b5e13a740dc004b1f7ba702

verified: 6/12/2026, 10:39:18 AM

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