62
/ 100
5 days ago
glama
Freshdesk MCP Server
Provides AI assistants with structured access to the Freshdesk customer support platform, including tickets, contacts, companies, agents, groups, knowledge base, and SLA configuration. Features decision-tree navigation and destructive-action guardrails.
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// key findings
🚨
Known vulnerabilities in dependencies: 2 critical, 3 high
Affects packages this MCP installs at runtime. Upgrade or remove the affected dependency.
🔐
You'll be asked for 1 credential: FRESHDESK_API_KEY
These are read from process.env at runtime. Make sure you trust where they’ll be sent.
// required environment variables
This server reads these from
process.env. You'll be asked to provide them before it can run.config
AUTH_MODE— When =gateway, the server reads credentials from request headers injected by the WYRE MCP Gateway:🔐 secret
FRESHDESK_API_KEY— e =your-api-key \config
FRESHDESK_DOMAIN— e =your-subdomain \config
LOG_LEVEL— Log level (debug, info, warn, error) infoconfig
MCP_HTTP_HOSTconfig
MCP_HTTP_PORT— HTTP server port 8080config
MCP_TRANSPORT— Transport mode (stdio or http) stdio// full audit trail
The full breakdown of what we checked, the deductions that landed, the network hosts, the dependency advisories, and concrete fix guidance is available to verified publishers.
// improvement guidance — verified publishers only
We have 3 concrete improvements we can share with the publisher of this MCP. Each comes with specific guidance to raise the trust score.
// embed badge in your README
[](https://m8ven.ai/mcp/wyre-technology-freshdesk-mcp-1vuqw2)commit: ee1e4a463222c404a8e20ce2f76c60295b7d7ebd
code hash: 91f750c1d72ec657f3e6651f622d092559b03dac68b19bcf6ce319336a62c2e4
verified: 6/18/2026, 10:37:32 AM