zendesk-mcp-server

Connects AI assistants to Zendesk, enabling natural language queries over support tickets, help articles, and customer feedback.

→ wlaubernds/zendesk-mcp-server · listed on glama

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// key findings

⚠️

Known vulnerabilities in dependencies: 2 high

Affects packages this MCP installs at runtime. Upgrade or remove the affected dependency.

✅

No credential exfiltration, no sensitive file access, no obfuscation

Static analysis found nothing flowing your secrets to unexpected places.

✅

Open source with a license and README

Anyone can audit the code, the license is declared, and the publisher documents what it does.

🔐

You'll be asked for 1 credential: ZENDESK_API_TOKEN

These are read from process.env at runtime. Make sure you trust where they’ll be sent.

// required environment variables

This server reads these from process.env. You'll be asked to provide them before it can run.

🔐 secretZENDESK_API_TOKEN— "": "your-api-token-here"

configZENDESK_EMAIL— "": "your-email@company.com",

configZENDESK_SUBDOMAIN— "": "your-company",

// full audit trail

The full breakdown of what we checked, the deductions that landed, the network hosts, the dependency advisories, and concrete fix guidance is available to verified publishers.

// improvement guidance — verified publishers only

We have 2 concrete improvements we can share with the publisher of this MCP. Each comes with specific guidance to raise the trust score.

// embed badge in your README

[![M8ven Score](https://m8ven.ai/badge/mcp/wlaubernds-zendesk-mcp-server-r5wehr)](https://m8ven.ai/mcp/wlaubernds-zendesk-mcp-server-r5wehr)

commit: a4c9c5e9dccedd767688f7ddb2c7b3be1f4feead

code hash: 2f53c820cbf00cff643d36c2934a963fc3fc25e7858498565612d3818cf96629

verified: 6/22/2026, 12:10:14 PM

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