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vidal-helpdesk-mcp

Enterprise-grade AI-powered helpdesk MCP server for Swiss SMEs, enabling autonomous ticket orchestration via natural language with Supabase persistence and revDSG compliance.

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// key findings
No credential exfiltration, no sensitive file access, no obfuscation
Static analysis found nothing flowing your secrets to unexpected places.
🔐
You'll be asked for 4 credentials: ANTHROPIC_API_KEY, AUDIT_CRON_SECRET, RESEND_API_KEY, SUPABASE_SERVICE_ROLE_KEY
These are read from process.env at runtime. Make sure you trust where they’ll be sent.
// required environment variables
This server reads these from process.env. You'll be asked to provide them before it can run.
🔐 secretANTHROPIC_API_KEY
🔐 secretAUDIT_CRON_SECRET3. Vercel executes api/cron/audit.ts — validates auth via
configMCP_AGENT_ID
configMCP_ORGANIZATION_IDMulti-tenant scope is driven by — all queries are org-scoped.
🔐 secretRESEND_API_KEY6. Sends report through Resend ()
configRESEND_FROM_EMAIL
configSUPABASE_SCHEMA
🔐 secretSUPABASE_SERVICE_ROLE_KEY
configSUPABASE_URL
// full audit trail
The full breakdown of what we checked, the deductions that landed, the network hosts, the dependency advisories, and concrete fix guidance is available to verified publishers.
// improvement guidance — verified publishers only
We have 6 concrete improvements we can share with the publisher of this MCP. Each comes with specific guidance to raise the trust score.
// embed badge in your README
[![M8ven Score](https://m8ven.ai/badge/mcp/vidal-renao-vidal-helpdesk-mcp-w4vimk)](https://m8ven.ai/mcp/vidal-renao-vidal-helpdesk-mcp-w4vimk)
commit: f7727d757c8372b1be949cf9b5db15352067a691
code hash: 746142af73a82ce3a6edfa675149e119d955e63591a02c97b0d47b1b2a3cf448
verified: 6/10/2026, 11:17:53 AM
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