tickiti-mcp

Item: tickiti-mcp
Rating: 60
Author: M8ven

An MCP server that exposes the Tickiti helpdesk API to AI assistants, enabling ticket management and helpdesk operations via natural language.

→ tickiti/tickiti-mcp · listed on glama

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// key findings

⚠️

Known vulnerabilities in dependencies: 3 high

Affects packages this MCP installs at runtime. Upgrade or remove the affected dependency.

✅

No credential exfiltration, no sensitive file access, no obfuscation

Static analysis found nothing flowing your secrets to unexpected places.

✅

Open source with a license and README

Anyone can audit the code, the license is declared, and the publisher documents what it does.

🔐

You'll be asked for 1 credential: TICKITI_API_TOKEN

These are read from process.env at runtime. Make sure you trust where they’ll be sent.

// known CVEs in dependencies3 high

Disclosed vulnerabilities in this server's declared npm dependencies (via OSV). Whether each is reachable depends on the installed versions.

high@modelcontextprotocol/sdk@1.12.0GHSA-345p-7cg4-v4c7

@modelcontextprotocol/sdk has cross-client data leak via shared server/transport instance reuse

high@modelcontextprotocol/sdk@1.12.0GHSA-8r9q-7v3j-jr4g

Anthropic's MCP TypeScript SDK has a ReDoS vulnerability

high@modelcontextprotocol/sdk@1.12.0GHSA-w48q-cv73-mx4w

Model Context Protocol (MCP) TypeScript SDK does not enable DNS rebinding protection by default

Depend on this server? Get alerted when its CVEs change.Watch this server free →

// required environment variables

This server reads these from process.env. You'll be asked to provide them before it can run.

configTICKITI_API_BASE— Your Tickiti install's public address, no trailing slash — e.g. https://support.example.com. The server appends /api/v1/….

configTICKITI_API_TIMEOUT_MS

🔐 secretTICKITI_API_TOKEN— The bearer token. Its abilities determine what the assistant can do.

configTICKITI_DIR— /path/to/tickiti npm run manifest

// full audit trail

The full breakdown of what we checked, the deductions that landed, the network hosts, the dependency advisories, and concrete fix guidance is available to verified publishers.

// improvement guidance — verified publishers only

We have 5 concrete improvements we can share with the publisher of this MCP. Each comes with specific guidance to raise the trust score.

// embed badge in your README

[![M8ven Score](https://m8ven.ai/badge/mcp/tickiti-tickiti-mcp-gtxk8c)](https://m8ven.ai/mcp/tickiti-tickiti-mcp-gtxk8c)

commit: aedeb67254f7e851c9a1b759559a4d55804ceece

code hash: f0fd7284baeecba90d2affcebdf8684ac3b65a7be9a3e2982677f3982facdbfa

verified: 6/18/2026, 11:19:48 AM

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