OTRS MCP Server

Enables AI assistants to create, search, and manage OTRS tickets and configuration items via the OTRS API.

→ theredbluepill/otrs-mcp-server · listed on glama

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// key findings

✅

No credential exfiltration, no sensitive file access, no obfuscation

Static analysis found nothing flowing your secrets to unexpected places.

✅

Open source with a license and README

Anyone can audit the code, the license is declared, and the publisher documents what it does.

// full audit trail

The full breakdown of what we checked, the deductions that landed, the network hosts, the dependency advisories, and concrete fix guidance is available to verified publishers.

// improvement guidance — verified publishers only

We have 1 concrete improvement we can share with the publisher of this MCP. Each comes with specific guidance to raise the trust score.

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[![M8ven Score](https://m8ven.ai/badge/mcp/theredbluepill-otrs-mcp-server-3h0vma)](https://m8ven.ai/mcp/theredbluepill-otrs-mcp-server-3h0vma)

commit: 659fe9e7302e1f3d489b8edfe75bd3bc6cad68ae

code hash: 905f007dbf8c2db3385c8483fef46ab6ad1a969d6c7be5c8e304f304fa0a604c

verified: 6/10/2026, 11:14:07 AM

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