ServiceNow-MCP

Enables natural language control of ServiceNow from AI clients like Claude and Cursor. Provides 400+ tools for incidents, changes, CMDB, and scripts via MCP protocol.

→ tedorigawa001/ServiceNow-MCP · listed on glama

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// key findings

✅

No credential exfiltration, no sensitive file access, no obfuscation

Static analysis found nothing flowing your secrets to unexpected places.

✅

Open source with a license and README

Anyone can audit the code, the license is declared, and the publisher documents what it does.

🔐

You'll be asked for 6 credentials: SERVICENOW_CLIENT_SECRET, SERVICENOW_OAUTH_CLIENT_SECRET, SERVICENOW_OAUTH_PASSWORD, SERVICENOW_PASSWORD, OPENAI_API_KEY, GEMINI_API_KEY

These are read from process.env at runtime. Make sure you trust where they’ll be sent.

// required environment variables

This server reads these from process.env. You'll be asked to provide them before it can run.

configAGILE_TABLE_PREFIX

configATF_ENABLED

configCMDB_WRITE_ENABLED— T2["🧩 Tier 2: =true (Tier 1も必要)<br/>CI の作成・更新 / 関連付け管理..."]

configMAX_RETRIES

configMCP_TOOL_PACKAGE— 環境変数でツールを絞り込めます。全部入りではなく、用途に応じたセットを使うと AI が迷わずに済みます。

configNOW_ASSIST_ENABLED— TAI["🤖 Tier AI: =true<br/>NLQ / AI サマリー / Agentic Playbook..."]

configREQUEST_TIMEOUT_MS

configRETRY_DELAY_MS

configSCRIPTING_ENABLED— "": "true"

configSERVICENOW_CLIENT_ID

🔐 secretSERVICENOW_CLIENT_SECRET

configSERVICENOW_INSTANCE_URL— e =https://yourinstance.service-now.com \

configSERVICENOW_OAUTH_CLIENT_ID— e =your_client_id \

🔐 secretSERVICENOW_OAUTH_CLIENT_SECRET— e =your_client_secret \

🔐 secretSERVICENOW_OAUTH_PASSWORD— e =service_account_password \

configSERVICENOW_OAUTH_USERNAME— e =service_account_user \

🔐 secretSERVICENOW_PASSWORD

configSERVICENOW_USERNAME

configSN_DEFAULT_INSTANCE

configSN_INSTANCES_CONFIG— /path/to/instances.json

configWRITE_ENABLED— はじめは読み取り専用モード (=false) で動作を確認してから本番適用してください。

🔐 secretOPENAI_API_KEY

🔐 secretGEMINI_API_KEY

// full audit trail

The full breakdown of what we checked, the deductions that landed, the network hosts, the dependency advisories, and concrete fix guidance is available to verified publishers.

// embed badge in your README

[![M8ven Score](https://m8ven.ai/badge/mcp/tedorigawa001-servicenow-mcp-2cn6k7)](https://m8ven.ai/mcp/tedorigawa001-servicenow-mcp-2cn6k7)

commit: f804d779d99cba7e427d2f9a483217b743c00b00

code hash: 5597ba9079786030fb032015cbdca1e75accb6b4a88d2018956a3a347f7891f0

verified: 6/18/2026, 11:28:49 AM

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