TicketAI

Item: TicketAI
Rating: 67
Author: M8ven

Enables AI assistants to analyze IT support tickets, categorize urgency, suggest responses, and retrieve statistics via MCP tools.

→ StanleyXisco/ticket-triage-mcp-· listed on glama

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// key findings

✅

No credential exfiltration, no sensitive file access, no obfuscation

Static analysis found nothing flowing your secrets to unexpected places.

🔐

You'll be asked for 1 credential: ANTHROPIC_API_KEY

These are read from process.env at runtime. Make sure you trust where they’ll be sent.

// required environment variables

This server reads these from process.env. You'll be asked to provide them before it can run.

🔐 secretANTHROPIC_API_KEY— cp .env.example .env # then paste in your own

// full audit trail

The full breakdown of what we checked, the deductions that landed, the network hosts, the dependency advisories, and concrete fix guidance is available to verified publishers.

// improvement guidance — verified publishers only

We have 6 concrete improvements we can share with the publisher of this MCP. Each comes with specific guidance to raise the trust score.

// embed badge in your README

[![M8ven Score](https://m8ven.ai/badge/mcp/stanleyxisco-ticket-triage-mcp-1bwhwi)](https://m8ven.ai/mcp/stanleyxisco-ticket-triage-mcp-1bwhwi)

commit: a0a8e5f4d5c9fca850fa5ba6318d698e0d2b8599

code hash: 3cc291954f241988bdb62344fbe818d0405f086c06189dd1efad0694add22479

verified: 7/9/2026, 9:58:59 AM

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