ServiceNow MCP Server

Enables Claude to interact with ServiceNow instances to manage incidents, service catalogs, workflows, and knowledge bases through the ServiceNow API. It supports comprehensive operations including record querying, script execution, and user management using various authentication methods.

→ shameerampcome/servicenow-mcp · listed on glama

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// key findings

✅

No credential exfiltration, no sensitive file access, no obfuscation

Static analysis found nothing flowing your secrets to unexpected places.

✅

Open source with a license and README

Anyone can audit the code, the license is declared, and the publisher documents what it does.

🔐

You'll be asked for 4 credentials: SERVICENOW_PASSWORD, SERVICENOW_CLIENT_SECRET, SERVICENOW_API_KEY, SERVER_API_KEY

These are read from process.env at runtime. Make sure you trust where they’ll be sent.

// required environment variables

This server reads these from process.env. You'll be asked to provide them before it can run.

configSERVICENOW_INSTANCE_URL— "": "https://your-instance.service-now.com",

configSERVICENOW_USERNAME— your-username

🔐 secretSERVICENOW_PASSWORD— your-password

configSERVICENOW_DEBUG

configSERVICENOW_TIMEOUT

configSERVICENOW_AUTH_TYPE— basic # or oauth, api_key

configSERVICENOW_CLIENT_ID— your-client-id

🔐 secretSERVICENOW_CLIENT_SECRET— your-client-secret

configSERVICENOW_TOKEN_URL

🔐 secretSERVICENOW_API_KEY— your-api-key

configSERVICENOW_API_KEY_HEADER

🔐 secretSERVER_API_KEY

// full audit trail

The full breakdown of what we checked, the deductions that landed, the network hosts, the dependency advisories, and concrete fix guidance is available to verified publishers.

// improvement guidance — verified publishers only

We have 4 concrete improvements we can share with the publisher of this MCP. Each comes with specific guidance to raise the trust score.

// embed badge in your README

[![M8ven Score](https://m8ven.ai/badge/mcp/shameerampcome-servicenow-mcp-j4zm7j)](https://m8ven.ai/mcp/shameerampcome-servicenow-mcp-j4zm7j)

commit: dfcd072ca2591f33be995ab66f16fea731785a74

code hash: e9a8d092fab495ae9fd27d0e66b13a335f7fd429a3ed44d3aa3d8d88420a0d63

verified: 6/17/2026, 12:16:58 PM

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