Support Tickets MCP Server

Item: Support Tickets MCP Server
Rating: 67
Author: M8ven

Enables asking questions in plain English about 61,765 customer-support tickets, returning exact answers computed via SQL queries over DuckDB.

→ RFNOACH/support-tickets-mcp · listed on glama

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// key findings

✅

No credential exfiltration, no sensitive file access, no obfuscation

Static analysis found nothing flowing your secrets to unexpected places.

// required environment variables

This server reads these from process.env. You'll be asked to provide them before it can run.

configTICKETS_DB— Optional environment variable: — path to the DuckDB file (default data/tickets.duckdb).

// full audit trail

The full breakdown of what we checked, the deductions that landed, the network hosts, the dependency advisories, and concrete fix guidance is available to verified publishers.

// improvement guidance — verified publishers only

We have 6 concrete improvements we can share with the publisher of this MCP. Each comes with specific guidance to raise the trust score.

// embed badge in your README

[![M8ven Score](https://m8ven.ai/badge/mcp/rfnoach-support-tickets-mcp-1rz7rg)](https://m8ven.ai/mcp/rfnoach-support-tickets-mcp-1rz7rg)

commit: f59079a9a1d938cfe3bdf80d3ba157ad5464d5cb

code hash: 417de1841732df42e8b089dbf6c79b1cf1b031bf3867e1c0d293f5ccbe273ce1

verified: 7/5/2026, 9:05:40 AM

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