smart-ticket-agent (pxxxzzzl-arch/smart-ticket-agent) is an MCP server listed on the M8ven Trust Index. It scores 74 out of 100, grade C. It declares 3 tools. No publisher has claimed this listing.

Back to MCP Trust IndexM8ven
C
Emerging
74/100

smart-ticket-agent

Auditable AI customer-support agent with hybrid RAG, MCP, approval workflow, React workbench, and real E2E tests

→ pxxxzzzl-arch/smart-ticket-agent· listed on github_repo_search

Emerging. No concerning findings. Grades remain capped until the project builds reputation through adoption. Grades reflect the full trust pyramid: code, verification depth, and reputation. New projects cap at C until adoption is earned.

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Who stands behind it

pxxxzzzl-arch

Source: github_repo_search

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The grade above is for the source repository. Registries can serve a different version, so we mark the ones we were not able to read.

// key findings
✅
3 tools verified — handlers match their declared behaviour
3 read-only tools verified — handlers contain no write/delete/exec
✅
No credential exfiltration, no sensitive file access, no obfuscation
Static analysis found nothing flowing your secrets to unexpected places.
🔐
You'll be asked for 6 credentials: DEEPSEEK_API_KEY, DASHSCOPE_API_KEY, APPROVAL_REVIEW_TOKEN, LLM_API_KEY, EMBEDDING_API_KEY, RERANK_API_KEY
These are read from process.env at runtime. Make sure you trust where they’ll be sent.
// environment variables
To run this server yourself, you supply these values. They go in your own MCP client configuration and stay on your machine. The secret label means the value is sensitive, not that the server mishandles it.
configAPP_MODE模型配置为 text-embedding-v4（1024 维、自动分批）、qwen3-rerank、deepseek-v4-flash。也可安全注入进程环境 =hybrid、DEEPSEEK_API_KEY、DASHSCOPE_API_KEY；可选 DASHSCOPE_WORKSPACE_ID 切换业务空间域名。不要把真实值写入代码或普通配置文件。
🔐 secretDEEPSEEK_API_KEY模型配置为 text-embedding-v4（1024 维、自动分批）、qwen3-rerank、deepseek-v4-flash。也可安全注入进程环境 APP_MODE=hybrid、、DASHSCOPE_API_KEY；可选 DASHSCOPE_WORKSPACE_ID 切换业务空间域名。不要把真实值写入代码或普通配置文件。
🔐 secretDASHSCOPE_API_KEY模型配置为 text-embedding-v4（1024 维、自动分批）、qwen3-rerank、deepseek-v4-flash。也可安全注入进程环境 APP_MODE=hybrid、DEEPSEEK_API_KEY、；可选 DASHSCOPE_WORKSPACE_ID 切换业务空间域名。不要把真实值写入代码或普通配置文件。
configDASHSCOPE_WORKSPACE_ID模型配置为 text-embedding-v4（1024 维、自动分批）、qwen3-rerank、deepseek-v4-flash。也可安全注入进程环境 APP_MODE=hybrid、DEEPSEEK_API_KEY、DASHSCOPE_API_KEY；可选 切换业务空间域名。不要把真实值写入代码或普通配置文件。
configEMBEDDING_BASE_URL
configRERANK_BASE_URL
configDATABASE_PATH可选路径与超时配置见 [.env.example](.env.example)：、KNOWLEDGE_DIR、RAG_INDEX_PATH、APPROVAL_DATABASE_PATH、LLM_TIMEOUT_SECONDS。
🔐 secretAPPROVAL_REVIEW_TOKEN后端通过安全进程环境注入 （至少 16 字符），可选 APPROVAL_EXPIRY_HOURS。页面 password 输入框仅在内存保存令牌；不写 URL、浏览器持久存储或日志。决定请求才携带 Authorization。
configAPPROVAL_EXPIRY_HOURS后端通过安全进程环境注入 APPROVAL_REVIEW_TOKEN（至少 16 字符），可选 。页面 password 输入框仅在内存保存令牌；不写 URL、浏览器持久存储或日志。决定请求才携带 Authorization。
configKNOWLEDGE_DIR可选路径与超时配置见 [.env.example](.env.example)：DATABASE_PATH、、RAG_INDEX_PATH、APPROVAL_DATABASE_PATH、LLM_TIMEOUT_SECONDS。
configRAG_INDEX_PATH可选路径与超时配置见 [.env.example](.env.example)：DATABASE_PATH、KNOWLEDGE_DIR、、APPROVAL_DATABASE_PATH、LLM_TIMEOUT_SECONDS。
configLLM_BASE_URL通用 live：设置 APP_MODE=live，并注入 、LLM_API_KEY、LLM_MODEL、LLM_EMBEDDING_MODEL。兼容接口使用 /embeddings 和 /chat/completions。
🔐 secretLLM_API_KEY通用 live：设置 APP_MODE=live，并注入 LLM_BASE_URL、、LLM_MODEL、LLM_EMBEDDING_MODEL。兼容接口使用 /embeddings 和 /chat/completions。
configLLM_MODEL通用 live：设置 APP_MODE=live，并注入 LLM_BASE_URL、LLM_API_KEY、、LLM_EMBEDDING_MODEL。兼容接口使用 /embeddings 和 /chat/completions。
configLLM_EMBEDDING_MODEL通用 live：设置 APP_MODE=live，并注入 LLM_BASE_URL、LLM_API_KEY、LLM_MODEL、。兼容接口使用 /embeddings 和 /chat/completions。
configLLM_TIMEOUT_SECONDS可选路径与超时配置见 [.env.example](.env.example)：DATABASE_PATH、KNOWLEDGE_DIR、RAG_INDEX_PATH、APPROVAL_DATABASE_PATH、。
🔐 secretEMBEDDING_API_KEY
configEMBEDDING_MODEL
configEMBEDDING_DIMENSIONS
🔐 secretRERANK_API_KEY
configRERANK_MODEL
// quality suggestions

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// full audit trail
The findings above are the summary. The full trail, every check we ran, each deduction, the network hosts observed and the dependency advisories, goes to verified publishers, along with an alert whenever a new one lands. Verified publishers can also review each finding and dispute it in one click. Publisher corrections have sharpened several of our checks this month, because the maintainer knows the codebase better than any scanner.
// improvement guidance — verified publishers only
We have 1 concrete improvement we can share with the publisher of this MCP. Each comes with specific guidance to raise the trust score.
// embed badge in your README
[![M8ven Score](https://m8ven.ai/badge/mcp/pxxxzzzl-arch/smart-ticket-agent)](https://m8ven.ai/mcp/pxxxzzzl-arch/smart-ticket-agent)
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commit: 2c772de87066259aa2f705d3b36c8c697595b5cf
code hash: 0c72cd1ea936ab780978cb8af17f3291b48aa8ef9ed6062d180f4d32115efa0c
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