ServiceNow MCP Server (pavecer/mcp-server-servicenow) is an MCP server listed on the M8ven Trust Index. It scores 74 out of 100, grade C. It declares 6 tools. No publisher has claimed this listing.
Connects Microsoft Copilot Studio to ServiceNow Service Catalog, enabling users to search catalog items, fill Adaptive Card order forms, and place orders from within a Copilot Studio agent.
Caution. Specific findings reduced this grade. They are listed on the page. Grades reflect the full trust pyramid: code, verification depth, and reputation. New projects cap at C until adoption is earned.
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Install from
The grade above is for the source repository. Registries can serve a different version, so we mark the ones we were not able to read.
Disclosed vulnerabilities in this server's declared npm dependencies (via OSV). Whether each is reachable depends on the installed versions.
Axios Node HTTP adapter can use an inherited proxy after interceptor config cloning
Axios: Excessive recursion in formDataToJSON can cause denial of service
Axios: Nested axios option objects can consume polluted prototype values
Axios: NO_PROXY bypass for 0.0.0.0 local addresses in axios
Axios form serializer maxDepth bypass via {} metatoken
CORS_ALLOWED_ORIGINS_(empty)_ Comma-separated browser origins for CORS-enabled endpointsENTRA_ALLOWED_AUDIENCES_(empty)_ Comma-separated extra aud values to accept (custom App ID URIs)ENTRA_ALLOW_ANY_TENANTfalse Accept any Microsoft tenant tokenENTRA_AUDIENCEExpected aud in tokens; defaults to api://<ENTRA_CLIENT_ID>ENTRA_AUTH_DISABLEDEdit local.settings.json -- is true by default for local useENTRA_BEARER_TOKENset =<access-token>ENTRA_CLIENT_IDNote Application (client) ID =ENTRA_CLIENT_SECRET2. Certificates & secrets > New client secret -- copy the value immediately =ENTRA_DCR_ALLOW_UNAUTHENTICATEDfalse Allow open Dynamic Client Registration when no token is configuredENTRA_DCR_REGISTRATION_TOKEN_(unset)_ Bearer token required on POST /oauth/registerENTRA_OAUTH_SCOPESapi://<ENTRA_CLIENT_ID>/access_as_user openid profile offline_access Scopes advertised in OIDC discoveryENTRA_OBO_DOWNSTREAM_SCOPEENTRA_OBO_ENABLEDENTRA_TENANT_IDNote Directory (tenant) ID =ENTRA_TRUSTED_TENANT_IDS_(empty)_ Accepted remote tenant IDs (multi-tenant scenarios)FUNCTION_KEYITEM_SYS_IDLOG_INCLUDE_CALLER_IDENTITYfalse Attach caller oid/upn to every log entry. Off by default to keep PII out of App InsightsLOG_INCLUDE_ERROR_STACKfalse Include error stack traces in error log entriesLOG_LEVELinfo Minimum log level emitted to stdout: debug, info, warn, or errorMCP_ENDPOINT_URLazd env get-values findstrORDER_VARIABLES_JSONREQUESTED_FORSEARCH_QUERY$env: = "laptop"SERVICENOW_OAUTH_CLIENT_AUTH_STYLEauto OAuth client auth style: request_body or basicSERVICENOW_OAUTH_GRANT_TYPEauto Override grant type: password or client_credentialsSERVICENOW_OAUTH_TOKEN_PATH/oauth_token.do ServiceNow token endpoint pathSERVICENOW_PASSWORDazd env set "<integration-user-password>"SERVICENOW_REQUESTED_FOR_CALLER_FIELDScallerUpn Entra token claims to use as identity sourceSERVICENOW_REQUESTED_FOR_DIAGNOSTICSfalse Include requested_for diagnostics in tool/API responsesSERVICENOW_REQUESTED_FOR_DIAGNOSTICS_INCLUDE_PIIfalse Include raw caller identifiers in diagnostics (for short-lived troubleshooting only)SERVICENOW_REQUESTED_FOR_FALLBACK_TO_CALLER_VALUEtrue Fall back to UPN if no sys_user matchSERVICENOW_REQUESTED_FOR_LOOKUP_FIELDSemail,user_name sys_user fields for identity resolutionSERVICENOW_REQUIRE_CALLER_ACCESS_TOKENfalse When true, refuse calls without x-servicenow-access-token (per-user ACL enforcement)SERVICENOW_USERNAMEazd env set "<integration-user>"PORTTool annotations
No tools have read-only/destructive annotations
Add readOnlyHint or destructiveHint annotations to every tool so hosts can warn users before invoking.
All four hints declared on every tool
6/6 tools missing one or more hints — get_catalog_item_form (missing: readOnlyHint, destructiveHint, idempotentHint, openWorldHint); list_user_orders (missing: readOnlyHint, destructiveHint, idempotentHint, openWorldHint); place_order (missing: readOnlyHint, destructiveHint, idempotentHint, openWorldHint), +3 more. OpenAI's directory rejects tools where any of the four hints are missing or non-boolean.
For every tool, set all four hints (readOnlyHint, destructiveHint, idempotentHint, openWorldHint) to explicit true/false values that match the handler’s actual behaviour.
Tool inputs are validated
Only 0/6 tool handlers declare input schemas (0%)
Declare an inputSchema with zod/joi/yup on every tool definition.
Tool handlers catch errors
4/6 tool handlers wrap calls in try/catch (67%)
Wrap each tool handler body in try/catch and return a structured error response.
Production dependencies are patched
0 critical, 1 high severity in production deps — axios@1.16.0 (high), axios@1.16.0 (medium)
Run npm audit fix, or upgrade the affected packages to a non-vulnerable version.
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