Zendesk MCP

Item: Zendesk MCP
Rating: 43
Author: M8ven

Model Context Protocol (MCP) server for Zendesk Support that connects AI agents to 14 ticket tools including create, search, assign, close, comments, and metrics.

→ markusvankempen/zendesk-mcp · listed on glama

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Glama

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// key findings

✅

No credential exfiltration, no sensitive file access, no obfuscation

Static analysis found nothing flowing your secrets to unexpected places.

✅

Open source with a license and README

Anyone can audit the code, the license is declared, and the publisher documents what it does.

🔐

You'll be asked for 2 credentials: BRIDGE_ADMIN_SECRET, ZENDESK_API_TOKEN

These are read from process.env at runtime. Make sure you trust where they’ll be sent.

// required environment variables

This server reads these from process.env. You'll be asked to provide them before it can run.

🔐 secretBRIDGE_ADMIN_SECRET

configBRIDGE_DEPLOY_TIME

configCE_APP

configCE_PROJECT_ID

configCE_REGION

configCREDENTIALS_FILE

configMCP_BIN

configPORT

🔐 secretZENDESK_API_TOKEN— export =your_token

configZENDESK_EMAIL— export =agent@example.com

configZENDESK_SUBDOMAIN— export =your-subdomain

// full audit trail

The full breakdown of what we checked, the deductions that landed, the network hosts, the dependency advisories, and concrete fix guidance is available to verified publishers.

// improvement guidance — verified publishers only

We have 1 concrete improvement we can share with the publisher of this MCP. Each comes with specific guidance to raise the trust score.

// embed badge in your README

[![M8ven Score](https://m8ven.ai/badge/mcp/markusvankempen-zendesk-mcp-1kuf1c)](https://m8ven.ai/mcp/markusvankempen-zendesk-mcp-1kuf1c)

commit: 02aaebec9103684026014fed03c9d7fef04a1183

code hash: dc103e06e359340579d38bc683ce4f39fd6ddb58de9fc539a6f9a4b0b6433b95

verified: 7/30/2026, 8:56:57 AM

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