Enables interaction with Genesys Cloud's Platform API to search queues, analyze conversation volumes, retrieve voice call quality metrics, sentiment analysis, transcripts, and manage OAuth clients through natural language.
Install from
M8ven verifies MCPs across every public registry — install directly from whichever one you prefer.
process.env. You'll be asked to provide them before it can run.GENESYSCLOUD_OAUTHCLIENT_ID— "": "<PUT OAUTHCLIENT ID HERE>",GENESYSCLOUD_OAUTHCLIENT_SECRET— "": "<PUT OAUTHCLIENT SECRET HERE>"GENESYSCLOUD_REGION— "": "<PUT REGION HERE>",[](https://m8ven.ai/mcp/makingchatbots-genesys-cloud-mcp-server-1csyg2)