Freshservice MCP Server

Enables AI models to interact with Freshservice IT service management platform, allowing automated ticket management, change requests, asset tracking, and solution article operations through natural language commands.

→ LeeMangold/freshservice_mcp · listed on glama

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// key findings

✅

No credential exfiltration, no sensitive file access, no obfuscation

Static analysis found nothing flowing your secrets to unexpected places.

✅

Open source with a license and README

Anyone can audit the code, the license is declared, and the publisher documents what it does.

🔐

You'll be asked for 1 credential: FRESHSERVICE_APIKEY

These are read from process.env at runtime. Make sure you trust where they’ll be sent.

// required environment variables

This server reads these from process.env. You'll be asked to provide them before it can run.

configFRESHSERVICE_DOMAIN— "": "<YOUR_FRESHSERVICE_DOMAIN>"

🔐 secretFRESHSERVICE_APIKEY— "": "<YOUR_FRESHSERVICE_APIKEY>",

// full audit trail

The full breakdown of what we checked, the deductions that landed, the network hosts, the dependency advisories, and concrete fix guidance is available to verified publishers.

// improvement guidance — verified publishers only

We have 5 concrete improvements we can share with the publisher of this MCP. Each comes with specific guidance to raise the trust score.

// embed badge in your README

[![M8ven Score](https://m8ven.ai/badge/mcp/leemangold-freshservice-mcp-mt8hky)](https://m8ven.ai/mcp/leemangold-freshservice-mcp-mt8hky)

commit: e8fbdc389418b1fd04a3453e5d2266dc9a9edef5

code hash: c318bbabd89869ead0a1a4f8dc021ae08401dd80a44afba505907c1425b53b42

verified: 6/18/2026, 11:45:51 AM

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