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servicenow-mcp-server

Enables natural language interaction with ServiceNow instances for managing incidents, changes, CMDB, service catalog, users, groups, and knowledge base via MCP.

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// key findings
⚠️
Known vulnerabilities in dependencies: 17 high
Affects packages this MCP installs at runtime. Upgrade or remove the affected dependency.
✅
41 tools verified — handlers match their declared behaviour
28 read-only tools verified — handlers contain no write/delete/exec
✅
No credential exfiltration, no sensitive file access, no obfuscation
Static analysis found nothing flowing your secrets to unexpected places.
✅
Open source with a license and README
Anyone can audit the code, the license is declared, and the publisher documents what it does.
🔐
You'll be asked for 3 credentials: SERVICENOW_ACCESS_TOKEN, SERVICENOW_CLIENT_SECRET, SERVICENOW_PASSWORD
These are read from process.env at runtime. Make sure you trust where they’ll be sent.
// known CVEs in dependencies17 high12 low

Disclosed vulnerabilities in this server's declared npm dependencies (via OSV). Whether each is reachable depends on the installed versions.

high@modelcontextprotocol/sdk@1.10.1GHSA-345p-7cg4-v4c7

@modelcontextprotocol/sdk has cross-client data leak via shared server/transport instance reuse

high@modelcontextprotocol/sdk@1.10.1GHSA-8r9q-7v3j-jr4g

Anthropic's MCP TypeScript SDK has a ReDoS vulnerability

high@modelcontextprotocol/sdk@1.10.1GHSA-w48q-cv73-mx4w

Model Context Protocol (MCP) TypeScript SDK does not enable DNS rebinding protection by default

highaxios@1.7.7GHSA-35jp-ww65-95wh

axios Vulnerable to Full Man-in-the-Middle via Prototype Pollution Gadget in `config.proxy`

highaxios@1.7.7GHSA-3g43-6gmg-66jw

axios Vulnerable to Credential Theft and Response Hijacking via Prototype Pollution Gadget in Config Merge

Depend on this server? Get alerted when its CVEs change.Watch this server free →
// required environment variables
This server reads these from process.env. You'll be asked to provide them before it can run.
configPORT
🔐 secretSERVICENOW_ACCESS_TOKEN— [Static token](#option-c--static-bearer-token) Quick testing
configSERVICENOW_CLIENT_ID— [OAuth 2.0 PKCE](#option-a--oauth-20-pkce-recommended) + SERVICENOW_CLIENT_SECRET SSO / per-user permissions
🔐 secretSERVICENOW_CLIENT_SECRET— [OAuth 2.0 PKCE](#option-a--oauth-20-pkce-recommended) SERVICENOW_CLIENT_ID + SSO / per-user permissions
configSERVICENOW_INSTANCE_URL— "": "https://yourcompany.service-now.com",
configSERVICENOW_OAUTH_CALLBACK_PORT— If you need a different callback port, set (default: 54321) and update the redirect URL in ServiceNow to match.
🔐 secretSERVICENOW_PASSWORD— [Basic auth](#option-b--basic-auth) SERVICENOW_USERNAME + Dev / service accounts
configSERVICENOW_USERNAME— [Basic auth](#option-b--basic-auth) + SERVICENOW_PASSWORD Dev / service accounts
configTRANSPORT
configXDG_CONFIG_HOME
// full audit trail
The full breakdown of what we checked, the deductions that landed, the network hosts, the dependency advisories, and concrete fix guidance is available to verified publishers.
// improvement guidance — verified publishers only
We have 3 concrete improvements we can share with the publisher of this MCP. Each comes with specific guidance to raise the trust score.
// embed badge in your README
[![M8ven Score](https://m8ven.ai/badge/mcp/kylburns89-servicenow-mcp-server-4rqnrj)](https://m8ven.ai/mcp/kylburns89-servicenow-mcp-server-4rqnrj)
commit: 152da1f8736ee3fa3385d7f2ef4202bff243bbcc
code hash: e617bc692048ff272aa738c78e06eecf1a089ce7d15ec7f2f1bb05ede32aebc1
verified: 6/10/2026, 11:03:38 AM
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