kb-intelligence

Enables Claude Desktop to query a local Zendesk Help Center knowledge graph for semantic search, article retrieval, content gap analysis, and editorial intelligence tasks.

→ JoshWrites/zendesk-kb-intelligence · listed on glama

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// key findings

✅

No credential exfiltration, no sensitive file access, no obfuscation

Static analysis found nothing flowing your secrets to unexpected places.

// required environment variables

This server reads these from process.env. You'll be asked to provide them before it can run.

configDB_PATH— "": "/path/to/kb.db"

// full audit trail

The full breakdown of what we checked, the deductions that landed, the network hosts, the dependency advisories, and concrete fix guidance is available to verified publishers.

// improvement guidance — verified publishers only

We have 4 concrete improvements we can share with the publisher of this MCP. Each comes with specific guidance to raise the trust score.

// embed badge in your README

[![M8ven Score](https://m8ven.ai/badge/mcp/joshwrites-zendesk-kb-intelligence-n8zo9b)](https://m8ven.ai/mcp/joshwrites-zendesk-kb-intelligence-n8zo9b)

commit: 7f079de29d9b989a32f8deb49e43c03d1948e457

code hash: 46103fea6d628c873220fd92aeaea1a910166fc49ca5d3352c6838683c01837d

verified: 6/21/2026, 10:13:49 AM

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