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glama

jitbit-helpdesk-mcp

An MCP server that lets AI assistants search and read support tickets from Jitbit Helpdesk. Works with both SaaS and on-premise installations.

→ jitbit/jitbit-helpdesk-mcp· listed on glama
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// key findings
⚠️
Known vulnerabilities in dependencies: 3 high
Affects packages this MCP installs at runtime. Upgrade or remove the affected dependency.
✅
No credential exfiltration, no sensitive file access, no obfuscation
Static analysis found nothing flowing your secrets to unexpected places.
✅
Open source with a license and README
Anyone can audit the code, the license is declared, and the publisher documents what it does.
🔐
You'll be asked for 1 credential: JITBIT_TOKEN
These are read from process.env at runtime. Make sure you trust where they’ll be sent.
// known CVEs in dependencies3 high

Disclosed vulnerabilities in this server's declared npm dependencies (via OSV). Whether each is reachable depends on the installed versions.

high@modelcontextprotocol/sdk@1.20.0GHSA-345p-7cg4-v4c7

@modelcontextprotocol/sdk has cross-client data leak via shared server/transport instance reuse

high@modelcontextprotocol/sdk@1.20.0GHSA-8r9q-7v3j-jr4g

Anthropic's MCP TypeScript SDK has a ReDoS vulnerability

high@modelcontextprotocol/sdk@1.20.0GHSA-w48q-cv73-mx4w

Model Context Protocol (MCP) TypeScript SDK does not enable DNS rebinding protection by default

Depend on this server? Get alerted when its CVEs change.Watch this server free →
// required environment variables
This server reads these from process.env. You'll be asked to provide them before it can run.
🔐 secretJITBIT_TOKEN— e =your-api-token \
configJITBIT_URL— 2. Local npm package (stdio proxy) — this repo. Use it when your MCP client only supports stdio transport. It forwards every request to {}/api/mcp and adds nothing of its own.
// full audit trail
The full breakdown of what we checked, the deductions that landed, the network hosts, the dependency advisories, and concrete fix guidance is available to verified publishers.
// improvement guidance — verified publishers only
We have 2 concrete improvements we can share with the publisher of this MCP. Each comes with specific guidance to raise the trust score.
// embed badge in your README
[![M8ven Score](https://m8ven.ai/badge/mcp/jitbit-jitbit-helpdesk-mcp-2zyw89)](https://m8ven.ai/mcp/jitbit-jitbit-helpdesk-mcp-2zyw89)
commit: b3dfa22f2b19cf62d88e92241082e759a341003a
code hash: b5ac1319b9318966f4a42b114a844b3a4bd3dd11c534401b8094bb06a3097c13
verified: 6/15/2026, 2:20:15 PM
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