C
Emerging
74/100
6 days ago

ai-l1-support-agent

MCP server for AI-native L1 support: triages tickets, answers from a knowledge base, escalates to L2 via Telegram/GitHub, and manages feedback, with a LangGraph workflow and safety guardrails.

Emerging. No concerning findings. Grades remain capped until the project builds reputation through adoption. Grades reflect the full trust pyramid: code, verification depth, and reputation. New projects cap at C until adoption is earned.

How we verified

Code Verified⚡ Live Monitored: not connected

Verified is a snapshot. Live keeps it current, and builds your track record.

⚡ Connect GitHub → continuous verification on every pushwhy connect →

Who stands behind it

infernaltiger

Source: Glama

Is this your MCP?

Claim it to get a verified publisher badge, a free copy of our full audit findings, and direct contact for any high-priority issues we find. Or connect your repo for our deepest verification, Live Monitored: read-only, revoke anytime. What we access →

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// key findings
No credential exfiltration, no sensitive file access, no obfuscation
Static analysis found nothing flowing your secrets to unexpected places.
Open source with a license and README
Anyone can audit the code, the license is declared, and the publisher documents what it does.
// quality suggestions

Tool annotations

No tools have read-only/destructive annotations

Add readOnlyHint or destructiveHint annotations to every tool so hosts can warn users before invoking.

All four hints declared on every tool

12/12 tools missing one or more hints — tickets_list_new (missing: readOnlyHint, destructiveHint, idempotentHint, openWorldHint); tickets_get (missing: readOnlyHint, destructiveHint, idempotentHint, openWorldHint); tickets_update_classification (missing: readOnlyHint, destructiveHint, idempotentHint, openWorldHint), +9 more. OpenAI's directory rejects tools where any of the four hints are missing or non-boolean.

For every tool, set all four hints (readOnlyHint, destructiveHint, idempotentHint, openWorldHint) to explicit true/false values that match the handler’s actual behaviour.

Claim the listing to review these findings one by one and send us a correction where you disagree, straight to the team. Claiming also means we tell you when the grade moves, and reach you first if we find anything urgent.

// full audit trail
The findings above are the summary. The full trail, every check we ran, each deduction, the network hosts observed and the dependency advisories, goes to verified publishers, along with an alert whenever a new one lands. Verified publishers can also review each finding and dispute it in one click. Publisher corrections have sharpened several of our checks this month, because the maintainer knows the codebase better than any scanner.
// improvement guidance — verified publishers only
We have 2 concrete improvements we can share with the publisher of this MCP. Each comes with specific guidance to raise the trust score.
// embed badge in your README
[![M8ven Score](https://m8ven.ai/badge/mcp/infernaltiger-ai-l1-support-agent-4axj8n)](https://m8ven.ai/mcp/infernaltiger-ai-l1-support-agent-4axj8n)
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commit: 08c3c5689a8fe61c47d740d2ba58f70e8a8c2c6d
code hash: 09a7ea077fa32266e1897906b9cefe33da409b176f824561383f4857da8b0298
verified: 8/16/2026, 9:18:39 AM
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