mcp-incidentiq (IIQ-Community/mcp-incidentiq) is an MCP server listed on the M8ven Trust Index. It scores 74 out of 100, grade C. It declares 170 tools. No publisher has claimed this listing.

C
Emerging
74/100

mcp-incidentiq

MCP server for IncidentIQ - The #1 K-12 service management platform. Enables AI assistants to manage IT tickets, assets, facilities, and more for educational institutions.

Emerging. No concerning findings. Grades remain capped until the project builds reputation through adoption. Grades reflect the full trust pyramid: code, verification depth, and reputation. New projects cap at C until adoption is earned.

How we verified

⚡ Live Monitored: not connected

Verified is a snapshot. Live keeps it current, and builds your track record.

⚡ Connect GitHub → continuous verification on every pushwhy connect →

Who stands behind it

IIQ-Community

Source: github_repo_search

Is this your MCP?

Claim it to get a verified publisher badge, a free copy of our full audit findings, and direct contact for any high-priority issues we find. Or connect your repo for our deepest verification, Live Monitored: read-only, revoke anytime. What we access →

Install from

The grade above is for the source repository. Registries can serve a different version, so we mark the ones we were not able to read.

// key findings
No credential exfiltration, no sensitive file access, no obfuscation
Static analysis found nothing flowing your secrets to unexpected places.
Open source with a license and README
Anyone can audit the code, the license is declared, and the publisher documents what it does.
🔐
You'll be asked for 1 credential: IIQ_API_KEY
These are read from process.env at runtime. Make sure you trust where they’ll be sent.
// tools this server exposes170 tools

These names and descriptions are the publisher's own, read from the source code. We print them as written. Our assessment is the findings above, not this list.

test_connection

Test connection to IncidentIQ API and verify authentication for your K-12 district

analytics_asset_audit_coverage

Get breakdown of asset counts by audit policy coverage

analytics_asset_audit_status

Get breakdown of asset counts by audit status

analytics_asset_verification_location

Get breakdown of asset counts by verification location

analytics_asset_verification_type

Get breakdown of asset counts by verification type

analytics_asset_audit_by_policy

Get audit status breakdown for a specific audit policy

analytics_asset_audit_by_schedule

Get audit status breakdown for a specific audit schedule

analytics_list_reports

Get all available analytics reports

analytics_get_report

Get details of a specific analytics report

analytics_get_report_elements

Get UI elements/widgets for a specific report

analytics_get_report_queries

Get query definitions for a specific report

analytics_dashboard_summary

Get a summary of key metrics for dashboard display

asset_search_advanced

Advanced asset search with pagination and filters (POST /assets)

asset_find_by_tag

Find asset by exact tag match (GET /assets/assettag/{tag})

asset_search_by_tag

Search assets by tag with wildcards (GET /assets/assettag/search/{tag})

asset_find_by_serial

Find asset by exact serial number (GET /assets/serial/{serial})

asset_search_by_serial

Search assets by serial with wildcards (GET /assets/serial/search/{serial})

asset_get_user_devices

Get all devices assigned to a student/staff member (GET /assets/for/{userId})

asset_get_favorites

Get user's favorite assets for quick access (GET /assets/favorites/{userId})

asset_toggle_favorite

Add/remove asset from favorites (POST /assets/favorites/...)

asset_get_by_room

Get all assets in a specific classroom/room (GET /assets/rooms/{roomId})

asset_get_by_storage

Get assets in storage unit (GET /assets/storageunit/{locationId}/{unitNumber})

asset_get_status_types

Get all asset status types (Active, Repair, Lost, etc.)

asset_get_funding_types

Get all funding types (grants, budget categories, etc.)

asset_get_history

Get asset change history/activities (GET /assets/{assetId}/activities)

asset_get_inventory_counts

Get asset counts by various categories (POST /assets/count)

asset_get_spares

Get spare parts/devices by asset tag (GET /assets/spares/assettag/{tag})

customfield_search

Search custom fields with filters (POST /custom-fields)

customfield_get_all

Get all custom field definitions (GET /custom-fields)

customfield_get_details

Get custom field details (GET /custom-fields/{id})

customfield_get_types

Get all available field types (GET /custom-fields/types)

customfield_get_type_details

Get field type details (GET /custom-fields/types/{id})

customfield_get_ticket_values

Get custom field values for a ticket

customfield_get_asset_values

Get custom field values for an asset

customfield_get_user_values

Get custom field values for a user

customfield_get_location_values

Get custom field values for a location

customfield_get_student_fields

Get student-specific custom fields

customfield_get_device_fields

Get device tracking custom fields

customfield_get_compliance_fields

Get FERPA/compliance custom fields

customfield_get_required

Get all required fields by entity type

customfield_get_options

Get dropdown/select field options

customfield_validate_value

Validate a custom field value

customfield_get_by_entity

Get all fields for a specific entity type

customfield_search_values

Search for entities by custom field value

customfield_find_by_name

Find custom field by name

issues_get_site_issues

Get all available issues for site (GET /issues/site)

issues_get_types

Get all issue types (GET /issues/types)

issues_search_types

Search issue types with filters (POST /issues/types)

issues_get_type_details

Get issue type details (GET /issues/types/{id})

issues_get_categories

Get issue categories

issues_get_category_hierarchy

Get category tree structure

issues_get_common_categories

Get frequently used categories

issues_get_priorities

Get all priority levels

issues_get_priority_sla

Get SLA times by priority

issues_get_classroom_tech

Get classroom technology issues

issues_get_student_devices

Get student device issues

issues_get_chromebook_issues

Get Chromebook-specific issues

issues_get_network_issues

Get network and WiFi issues

issues_get_parent_portal

Get parent portal access issues

issues_get_templates

Get issue templates

issues_get_common_issues

Get frequently reported issues

issues_get_by_building

Get issues grouped by school building

issues_get_recurring

Get frequently recurring issues

issues_get_seasonal

Get seasonal issue types

issues_find_by_keyword

Find issues by keyword

location_get_all

Get all locations in the district (GET /locations/all)

location_search_advanced

Advanced location search with filters (POST /locations)

location_get_details

Get comprehensive location details (GET /locations/{id})

location_get_all_rooms

Get all rooms across all buildings (GET /locations/rooms)

location_get_room_details

Get specific room information (GET /locations/rooms/{id})

location_get_building_rooms

Get all rooms in a specific building (GET /locations/{id}/rooms)

location_get_buildings

Get all school buildings in the district

location_get_campuses

Get all district campuses

location_get_hierarchy

Get hierarchical location structure

location_get_children

Get sub-locations (rooms, areas) of a location

location_get_types

Get all location types (Building, Room, etc.)

location_find_special_rooms

Find special purpose rooms (nurse, counselor, admin)

location_get_available_rooms

Get currently available rooms

location_get_assets

Get all assets at a specific location

location_get_users

Get all users assigned to a location

location_get_tickets

Get all tickets for a location

location_find_by_code

Find location by building code or abbreviation

notification_get_ticket_emails

Get all email communications for a specific ticket

notification_query

Query and search notifications with filters

notification_get_unread

Get all unread notifications for the current user

notification_get_unarchived

Get all unarchived notifications

notification_mark_all_read

Mark all notifications as read

notification_mark_read

Mark a specific notification as read

parts_get_all

Get all parts in inventory (GET /parts)

parts_search

Search parts with filters (POST /parts)

parts_get_details

Get part details (GET /parts/{id})

parts_check_stock

Check current stock levels

parts_get_low_stock

Get parts below reorder point

parts_get_suppliers

Get all part suppliers (GET /parts/suppliers)

parts_get_supplier_details

Get supplier details (GET /parts/suppliers/{id})

parts_get_orders

Get purchase orders (GET /purchaseorders)

parts_get_order_details

Get purchase order details (GET /purchaseorders/{id})

parts_get_pending_orders

Get pending purchase orders

parts_get_chromebook_parts

Get Chromebook-specific parts

parts_get_ipad_parts

Get iPad-specific parts

70 further tools are not listed here. The complete surface is in the source.

// environment variables
To run this server yourself, you supply these values. They go in your own MCP client configuration and stay on your machine. The secret label means the value is sensitive, not that the server mishandles it.
configIIQ_API_BASE_URL
🔐 secretIIQ_API_KEY
configIIQ_API_TIMEOUT
configIIQ_PRODUCT_ID_TICKETS
configIIQ_SITE_ID
// quality suggestions

Tool annotations

No tools have read-only/destructive annotations

Add readOnlyHint or destructiveHint annotations to every tool so hosts can warn users before invoking.

All four hints declared on every tool

170/170 tools missing one or more hints — test_connection (missing: readOnlyHint, destructiveHint, idempotentHint, openWorldHint); analytics_asset_audit_coverage (missing: readOnlyHint, destructiveHint, idempotentHint, openWorldHint); analytics_asset_audit_status (missing: readOnlyHint, destructiveHint, idempotentHint, openWorldHint), +167 more. OpenAI's directory rejects tools where any of the four hints are missing or non-boolean.

For every tool, set all four hints (readOnlyHint, destructiveHint, idempotentHint, openWorldHint) to explicit true/false values that match the handler’s actual behaviour.

Tool test coverage

Only 17/170 tools referenced in tests (10%)

Write tests that reference each tool by name so every tool has at least one test.

Claim the listing to review these findings one by one and send us a correction where you disagree, straight to the team. Claiming also means we tell you when the grade moves, and reach you first if we find anything urgent.

// full audit trail
The findings above are the summary. The full trail, every check we ran, each deduction, the network hosts observed and the dependency advisories, goes to verified publishers, along with an alert whenever a new one lands. Verified publishers can also review each finding and dispute it in one click. Publisher corrections have sharpened several of our checks this month, because the maintainer knows the codebase better than any scanner.
// improvement guidance — verified publishers only
We have 3 concrete improvements we can share with the publisher of this MCP. Each comes with specific guidance to raise the trust score.
// embed badge in your README
[![M8ven Score](https://m8ven.ai/badge/mcp/iiq-community/mcp-incidentiq)](https://m8ven.ai/mcp/iiq-community/mcp-incidentiq)
Shows your grade and updates automatically. Prefer no grade? Append ?variant=verified to the badge URL.
commit: 58223115b4a8a141b2402928fa344b4c458bca6d
code hash: c79dc29f50ed4f6a7ddd22d4df616842b908a7a84a3ff2404e8d410edb7b54fe
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