mcp-tomticket (glira/mcp-tomticket) is an MCP server listed on the M8ven Trust Index. It scores 74 out of 100, grade C. It declares 49 tools. No publisher has claimed this listing.

Back to MCP Trust IndexM8ven
C
Emerging
74/100
11 days ago

mcp-tomticket

TomTicket helpdesk MCP: list, reply, log time, and finish tickets plus customers, chats, and knowledge base.

→ glira/mcp-tomticket· listed on glama

Emerging. No concerning findings. Grades remain capped until the project builds reputation through adoption. Grades reflect the full trust pyramid: code, verification depth, and reputation. New projects cap at C until adoption is earned.

How we verified

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Who stands behind it

glira

Source: Glama

Is this your MCP?

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Install from

Glamanot scored here

The grade above is for the source repository. Registries can serve a different version, so we mark the ones we were not able to read.

// key findings
🚨
Secret credentials may flow to a network call
1 flow detected: TOMTICKET_TOKEN. We can’t prove the destination matches the brand the credential belongs to.
🔐
You'll be asked for 1 credential: TOMTICKET_TOKEN
These are read from process.env at runtime. Make sure you trust where they’ll be sent.
// environment variables
To run this server yourself, you supply these values. They go in your own MCP client configuration and stay on your machine. The secret label means the value is sensitive, not that the server mishandles it.
configTOMTICKET_BASE_URLPadrão https://api.tomticket.com/v2.0
🔐 secretTOMTICKET_TOKENBearer Token do painel
// quality suggestions

Tool annotations

No tools have read-only/destructive annotations

Add readOnlyHint or destructiveHint annotations to every tool so hosts can warn users before invoking.

All four hints declared on every tool

49/49 tools missing one or more hints — tomticket_list_chats (missing: readOnlyHint, destructiveHint, idempotentHint, openWorldHint); tomticket_get_chat (missing: readOnlyHint, destructiveHint, idempotentHint, openWorldHint); tomticket_list_customers (missing: readOnlyHint, destructiveHint, idempotentHint, openWorldHint), +46 more. OpenAI's directory rejects tools where any of the four hints are missing or non-boolean.

For every tool, set all four hints (readOnlyHint, destructiveHint, idempotentHint, openWorldHint) to explicit true/false values that match the handler’s actual behaviour.

Tool inputs are validated

39/49 tool handlers declare input schemas (80%)

Declare an inputSchema with zod/joi/yup on every tool definition.

Tests exist

No test files found

Add tests that exercise each declared tool.

Claim the listing to review these findings one by one and send us a correction where you disagree, straight to the team. Claiming also means we tell you when the grade moves, and reach you first if we find anything urgent.

// full audit trail
The findings above are the summary. The full trail, every check we ran, each deduction, the network hosts observed and the dependency advisories, goes to verified publishers, along with an alert whenever a new one lands. Verified publishers can also review each finding and dispute it in one click. Publisher corrections have sharpened several of our checks this month, because the maintainer knows the codebase better than any scanner.
// improvement guidance — verified publishers only
We have 4 concrete improvements we can share with the publisher of this MCP. Each comes with specific guidance to raise the trust score.
// embed badge in your README
[![M8ven Score](https://m8ven.ai/badge/mcp/glira/mcp-tomticket)](https://m8ven.ai/mcp/glira/mcp-tomticket)
Shows your grade and updates automatically. Prefer no grade? Append ?variant=verified to the badge URL.
commit: 4602c773631f0de6e95c437c1635b8300ca01ebe
code hash: 764314b6656a1f08e6922442c53a101fa798e5a749744d107d5b011f09a6979b
verified: 9/1/2026, 5:16:27 PM
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