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Zendesk MCP Server

Enables AI agents to interact with Zendesk ticket data for customer support analysis and insights. It supports searching tickets by tags or keywords, retrieving ticket details, and analyzing agent performance and service trends.

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// key findings
No credential exfiltration, no sensitive file access, no obfuscation
Static analysis found nothing flowing your secrets to unexpected places.
🔐
You'll be asked for 2 credentials: ZENDESK_API_TOKEN, ZENDESK_OAUTH_ACCESS_TOKEN
These are read from process.env at runtime. Make sure you trust where they’ll be sent.
// required environment variables
This server reads these from process.env. You'll be asked to provide them before it can run.
configZENDESK_SUBDOMAINe =your-subdomain \
configMCP_HOST서버 호스트 (기본값: 0.0.0.0) -
configMCP_PORT서버 포트 (기본값: 8000) -
configZENDESK_EMAILe =your-email@example.com \
🔐 secretZENDESK_API_TOKENe =your-api-token \
🔐 secretZENDESK_OAUTH_ACCESS_TOKEN
// full audit trail
The full breakdown of what we checked, the deductions that landed, the network hosts, the dependency advisories, and concrete fix guidance is available to verified publishers.
// improvement guidance — verified publishers only
We have 2 concrete improvements we can share with the publisher of this MCP. Each comes with specific guidance to raise the trust score.
// embed badge in your README
[![M8ven Score](https://m8ven.ai/badge/mcp/fitcloud-zendesk-mcp-6z0n7o)](https://m8ven.ai/mcp/fitcloud-zendesk-mcp-6z0n7o)
commit: 5673cf6615831bfba5c987031e0b6382ffd17741
code hash: ff750e76974bfd331c94e78227fc0177b13b17f6effbd1486762b84970ac7ac2
verified: 6/17/2026, 12:22:49 PM
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