Zendesk MCP Server

Enables fetching and analyzing Zendesk support tickets and Help Center articles for trend analysis, knowledge base management, and drafting new articles.

→ djcorbett96/kojo-zendesk-mcp · listed on glama

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// key findings

⚠️

Known vulnerabilities in dependencies: 2 high

Affects packages this MCP installs at runtime. Upgrade or remove the affected dependency.

✅

4 tools verified — handlers match their declared behaviour

2 read-only tools verified — handlers contain no write/delete/exec

✅

No credential exfiltration, no sensitive file access, no obfuscation

Static analysis found nothing flowing your secrets to unexpected places.

🔐

You'll be asked for 1 credential: ZENDESK_API_TOKEN

These are read from process.env at runtime. Make sure you trust where they’ll be sent.

// known CVEs in dependencies2 high

Disclosed vulnerabilities in this server's declared npm dependencies (via OSV). Whether each is reachable depends on the installed versions.

high@modelcontextprotocol/sdk@1.24.3GHSA-345p-7cg4-v4c7

@modelcontextprotocol/sdk has cross-client data leak via shared server/transport instance reuse

high@modelcontextprotocol/sdk@1.24.3GHSA-8r9q-7v3j-jr4g

Anthropic's MCP TypeScript SDK has a ReDoS vulnerability

Depend on this server? Get alerted when its CVEs change.Watch this server free →

// required environment variables

This server reads these from process.env. You'll be asked to provide them before it can run.

🔐 secretZENDESK_API_TOKEN— "": "your-api-token"

configZENDESK_DEFAULT_PERMISSION_GROUP_ID— Default permission group for new articles. If unset, Zendesk assigns its own default.

configZENDESK_EMAIL— "": "your-email@example.com",

configZENDESK_SUBDOMAIN— "": "your-subdomain",

// full audit trail

The full breakdown of what we checked, the deductions that landed, the network hosts, the dependency advisories, and concrete fix guidance is available to verified publishers.

// improvement guidance — verified publishers only

We have 5 concrete improvements we can share with the publisher of this MCP. Each comes with specific guidance to raise the trust score.

// embed badge in your README

[![M8ven Score](https://m8ven.ai/badge/mcp/djcorbett96-kojo-zendesk-mcp-7p6w0e)](https://m8ven.ai/mcp/djcorbett96-kojo-zendesk-mcp-7p6w0e)

commit: 8f715d0c966e780a7216f5a77a45f30a661f2079

code hash: 6e1df5d86f4887c351d3add02ae4fa2dd15dd9ed40a2dd616a539fc2e0d12c9b

verified: 6/22/2026, 1:24:42 PM

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