A self-hosted knowledge engine that enables Claude Code to fetch, analyze, and store structured lessons learned from support tickets/issues via MCP tools, leveraging hybrid search for relevant prior cases.
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process.env. You'll be asked to provide them before it can run.DATABASE_URL— cp .env.example .env # then fill in and your Freshdesk tokenFASTEMBED_CACHEPORTTACHY_API_TOKEN— Set to require a bearer token on every route except /healthTACHY_USER_EMAIL— , embeds the entry on save, and is customer-blind:[](https://m8ven.ai/mcp/diegokoes-tachy-4iw6g2)