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ServiceNow MCP Demo — Incident Assistant

An end-to-end Model Context Protocol demo that connects Claude to ServiceNow Incident Management.

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// key findings
No credential exfiltration, no sensitive file access, no obfuscation
Static analysis found nothing flowing your secrets to unexpected places.
🔐
You'll be asked for 2 credentials: ANTHROPIC_API_KEY, SERVICENOW_PASSWORD
These are read from process.env at runtime. Make sure you trust where they’ll be sent.
// required environment variables
This server reads these from process.env. You'll be asked to provide them before it can run.
configANTHROPIC_MODEL
configSERVICENOW_MODEleave =mock for a no-setup demo
🔐 secretANTHROPIC_API_KEYcp .env.example .env # then edit: add your
configSERVICENOW_INSTANCE2. In .env, set SERVICENOW_MODE=live and fill in , SERVICENOW_USER, SERVICENOW_PASSWORD.
configSERVICENOW_USER2. In .env, set SERVICENOW_MODE=live and fill in SERVICENOW_INSTANCE, , SERVICENOW_PASSWORD.
🔐 secretSERVICENOW_PASSWORD2. In .env, set SERVICENOW_MODE=live and fill in SERVICENOW_INSTANCE, SERVICENOW_USER, .
// full audit trail
The full breakdown of what we checked, the deductions that landed, the network hosts, the dependency advisories, and concrete fix guidance is available to verified publishers.
// improvement guidance — verified publishers only
We have 5 concrete improvements we can share with the publisher of this MCP. Each comes with specific guidance to raise the trust score.
// embed badge in your README
[![M8ven Score](https://m8ven.ai/badge/mcp/darrylsarkisian-debug-servicenow-mcp-demo-r6j3ag)](https://m8ven.ai/mcp/darrylsarkisian-debug-servicenow-mcp-demo-r6j3ag)
commit: f604d45eebebddeafa2e83e37d4fdb6e2a575319
code hash: cc6bddbd516b774d93c71c41032c4c19aa3e8a8a7f5118526c4bb1742af51ace
verified: 7/17/2026, 8:34:22 AM
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