zendesk-ops-mcp

Item: zendesk-ops-mcp
Rating: 71
Author: M8ven

An MCP server that provides operational tooling over the Zendesk Support API — ticket triage, SLA monitoring, agent workload analysis, and system health audits.

→ avg-ape/zendesk-ops-mcp · listed on glama

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// key findings

✅

No credential exfiltration, no sensitive file access, no obfuscation

Static analysis found nothing flowing your secrets to unexpected places.

✅

Open source with a license and README

Anyone can audit the code, the license is declared, and the publisher documents what it does.

🔐

You'll be asked for 1 credential: ZENDESK_API_TOKEN

These are read from process.env at runtime. Make sure you trust where they’ll be sent.

// required environment variables

This server reads these from process.env. You'll be asked to provide them before it can run.

configZENDESK_SUBDOMAIN— "": "your-subdomain",

configZENDESK_EMAIL— "": "your-email@example.com",

🔐 secretZENDESK_API_TOKEN— "": "your-api-token"

// full audit trail

The full breakdown of what we checked, the deductions that landed, the network hosts, the dependency advisories, and concrete fix guidance is available to verified publishers.

// improvement guidance — verified publishers only

We have 4 concrete improvements we can share with the publisher of this MCP. Each comes with specific guidance to raise the trust score.

// embed badge in your README

[![M8ven Score](https://m8ven.ai/badge/mcp/avg-ape-zendesk-ops-mcp-idy3md)](https://m8ven.ai/mcp/avg-ape-zendesk-ops-mcp-idy3md)

commit: adaef147714d23ecbe6e0562b3d235add8e62ae9

code hash: d7eacd2cc466e49fa6fbbb90c8a1d06368385d5e7257420abfa121996488c815

verified: 7/5/2026, 9:04:57 AM

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