Freshdesk MCP Server

Provides a standard MCP interface for Freshdesk helpdesk operations, including ticket lifecycle management, draft/send replies and notes, contact lookup, and agent/group discovery.

→ ArcaneSK/freshdesk-mcp-server · listed on glama

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// key findings

🚨

Known vulnerabilities in dependencies: 1 critical

Affects packages this MCP installs at runtime. Upgrade or remove the affected dependency.

🔐

You'll be asked for 1 credential: FRESHDESK_API_KEY

These are read from process.env at runtime. Make sure you trust where they’ll be sent.

// known CVEs in dependencies1 critical

Disclosed vulnerabilities in this server's declared npm dependencies (via OSV). Whether each is reachable depends on the installed versions.

criticalvitest@2.1.9GHSA-5xrq-8626-4rwp

When Vitest UI server is listening, arbitrary file can be read and executed

Depend on this server? Get alerted when its CVEs change.Watch this server free →

// required environment variables

This server reads these from process.env. You'll be asked to provide them before it can run.

🔐 secretFRESHDESK_API_KEY— your_api_key_here

configFRESHDESK_DOMAIN— your_subdomain

// full audit trail

The full breakdown of what we checked, the deductions that landed, the network hosts, the dependency advisories, and concrete fix guidance is available to verified publishers.

// improvement guidance — verified publishers only

We have 5 concrete improvements we can share with the publisher of this MCP. Each comes with specific guidance to raise the trust score.

// embed badge in your README

[![M8ven Score](https://m8ven.ai/badge/mcp/arcanesk-freshdesk-mcp-server-198w59)](https://m8ven.ai/mcp/arcanesk-freshdesk-mcp-server-198w59)

commit: 5bea0f1e16b2555b126ed662744868dbdd95fbb7

code hash: 14f5c3d306e2a70e0d32fc22da153dbd17a45b78278d52a6c24099cac27beb52

verified: 6/23/2026, 10:11:35 AM

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